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Recovery Record Help
Recovery Record
Fundamentals
- I'm not sure if Recovery Record is for me
- I don't understand why Recovery Record is important
- So, why shouldn't I just use Recovery Record on my own?
- When should I log meals?
- Why should I eat and log so often?
- I'm scared that writing down what I eat will make me worse
- I left a long gap between eating and recording, what should I do?
- I am worried someone will look at my logs. How can I keep them secure?
Logging & Log Configuration
- How to log a meal on a previous day (Back log)
- How to customize meal log questions
- How to add custom questions to meal, behavior or feeling logs
- How to add custom feelings
- How to log exercise
- How to bulk delete logs
- How to delete old logs
- Hide old logs and messages
- I can't see my very old logs in the calendar
- Why can't I log meals further back than three days?
- What do the log icons/symbols mean?
- Why can't I reuse pictures of my meals on different days?
- Backlog meal limits
- Can the "Meal Skip" meal log question be turned off?
- How to change date of a meal log?
- How to edit a meal log
- I accidentally logged yesterday's meals as today's
- Can I edit logs from over a week ago?
- I’d like an emotion that isn’t listed
- How to enable DBT Diary Cards
- How to disable DBT Diary Cards
- How to log sleep
- Can you edit meal photos?
- How do I log extra snack or meal?
- How do I disable exchanges?
- How to log stool / poop
Personalization
- How to change the background wallpapers
- How to add your own home screen background wallpaper
- How to set a plain color home screen background wallpaper
- How to rename meals
- How to modify meal reminder times
- How to disable meal reminders
- I'm getting strange reminders that seem like they are for someone else.
- How to remove some meals from the home screen
- Can I add my own affirmations?
- How to turn off meal log reminder notifications
- How to change the meal reminder texts
- How do I add more than 6 meal reminders per day?
Account Management
- How to delete your account
- If I delete the app, will I lose access to all my historic logs?
- My password won't get accepted (not strong enough)
- I've forgotten my passcode to unlock the app
- I don't know my password for accessing a shared document link
- Using multiple devices
- I've forgotten my security question answers
- I'd like to log out of the app
- I'd like to start over
- How to change your password
Miscellaneous
- I am a clinician (or therapist, psychologist) not a patient
- What does it mean that a clinician reviewed my logs?
- Can I alter exchanges my clinician set for me?
- I unsubscribed to emails but I want to get receive them again.
- Can I remove a question from a meal log?
- Can I remove the 'skipped meal' question from a meal log?
- How can I change language in the app?
- How can I share my logs with my clinician?
- Why do my clinician and I have to be in the same compliance zone to link?
- Can I upload a photo for a backlogged meal?
- How do I change my name in the app?
- What sort of support do you have for night-shift workers
- Why isn't there a drink / hydration log?
- Can I back log thoughts to previous time/day?
- Can I keep my data after unlinking with my Clinician?
- What happens to my data/logs when I unlink with a clinician?
- How do I use the same account across my phone and tablet?
- I've changed timezones but the meal reminder times haven't adjusted
- Can I donate a reward video after I've had it a while?
- How can I sync apps from my phone and iPad?
- How do I adjust the number of meals that earn a star?
- The unread message count or team chat count never resets
- Can I have a meal eaten after midnight show up in the prior day?
- My name is showing up as my clinicians name. How do I fix that?
- Can I use a desktop via browser/web?
Popular Articles
- My password won't get accepted (not strong enough)
- How to log exercise
- How to link with your clinician (therapist, dietitian etc)
- How to log a meal on a previous day (Back log)
- How to cancel your subscription
- How to delete your account
- How to unlink with a client
- Can my client log a meal for a previous day? i.e. Backlog
- How do I sync Apple Watch steps?
