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Miscellaneous
Miscellaneous
- I am a clinician (or therapist, psychologist) not a patient
- What does it mean that a clinician reviewed my logs?
- Can I alter exchanges my clinician set for me?
- I unsubscribed to emails but I want to get receive them again.
- Can I remove a question from a meal log?
- Can I remove the 'skipped meal' question from a meal log?
- How can I change language in the app?
- How can I share my logs with my clinician?
- Why do my clinician and I have to be in the same compliance zone to link?
- Can I upload a photo for a backlogged meal?
- How do I change my name in the app?
- What sort of support do you have for night-shift workers
- Why isn't there a drink / hydration log?
- Can I back log thoughts to previous time/day?
- Can I keep my data after unlinking with my Clinician?
- What happens to my data/logs when I unlink with a clinician?
- How do I use the same account across my phone and tablet?
- I've changed timezones but the meal reminder times haven't adjusted
- Can I donate a reward video after I've had it a while?
- How can I sync apps from my phone and iPad?
- How do I adjust the number of meals that earn a star?
- The unread message count or team chat count never resets
- Can I have a meal eaten after midnight show up in the prior day?
- My name is showing up as my clinicians name. How do I fix that?
- Can I use a desktop via browser/web?
Popular Articles
- My password won't get accepted (not strong enough)
- How to log exercise
- How to link with your clinician (therapist, dietitian etc)
- How to log a meal on a previous day (Back log)
- How to cancel your subscription
- How to delete your account
- How to unlink with a client
- Can my client log a meal for a previous day? i.e. Backlog
- How do I sync Apple Watch steps?
