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Miscellaneous
Miscellaneous
- Why am I seeing my clients' data on Recovery Record Clinician that are using Nourishly or MoodLinks?
- What other languages is the app available in?
- Can I speak to someone to get some support?
- Can I get a printout of all of the coping skills?
- How do I change the emoji skin tone for emojis sent via "Thumbs Up"?
- My client forgot their security question answers
- How can I share a feature suggestion for the app?
- I left my current practice. How can I move my linked clients to a new account?
- What happens if I answer 'yes' to my client being a UnitedHealthcare member?
- How can I export the data my client enters to share with another clinician they are working with?
- How do I add medications for a client?
- How to remove demo clients
- If I delete and reinstall the app will any data or client links be lost?
- I got an invite from someone I'm not treating. What should I do?
- Can clients track their menstrual cycle in the app?
- I've received a notification that my client is logging, but when I enter the app I do not see an updated entry
- I received a notification of a new message but it is not there.
- What is the "In-person link tool"?
- Disable DBT Diary Cards
- What happens if I do not remember my 4 digit passcode? What will happen if I submit it wrong 3 times?
- I'm not getting push notifications when a client messages me
- Delete a client's log history
- I accidentally registered as a clinician and not a client/patient
- I am on a group account but I can only link with one client.
- Can my client delete logs from certain time periods?
- Can my client and their parent both be using the same login?
- How can I delete the demo clients?
- Can more than one provider use the one account?
- How to change your selected profession
- Help with billing codes and reimbursement
- Why do my client and I have to be in the same compliance zone to link?
- Can clients see when I read messages?
- How to receive notification that a client has logged
- What translations/languages do you support
- Why isn't the coping skills menu item showing up for my linked client?
- Why did I get a link invite email that was asking me to register when I already have an account?
- A client I was linked with has disappeared. What happened?
- Photos are not loading in the app
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- Can my client log a meal for a previous day? i.e. Backlog
- How to cancel your subscription
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