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I am on a group account but I can only link with one client.

Written by Stuart Argue

Updated at December 30th, 2022

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If you still have questions or prefer to get help directly from an agent, please submit a request.
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  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Community Privacy and Data For Parents Miscellaneous
  • Nourishly
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Privacy and Data Miscellaneous
  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
+ More

This happens if your email was removed from the group account or if it wasn't added in the first place.

Please contact the manager of the license and your organization to ask to be (re)-added or contact our support to find out who manages the license.

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