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  • Recovery Record for Clinicians

Subscriptions & Billing

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Community Privacy and Data For Parents Miscellaneous
  • Nourishly
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Privacy and Data Miscellaneous
  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
+ More

Subscriptions & Billing

  • How much does Recovery Record for Clinicians cost?
  • How much does the app cost for a solo provider?
  • How to change your subscription billing credit card
  • How to cancel your subscription
  • Should I pay with my personal Apple ID account?
  • Switch from paying with your personal Apple ID to a company credit card
  • Where can I find all my subscription payment invoices/receipts?
  • Where can I find my payment history?
  • Can you cancel my subscription for me?
  • Is this app free for me to use with clients?
  • Does my Recovery Record for Clinicians subscription cover client links with Nourishly, MoodLinks and Recovery Path as well?
  • If I am issued a refund, how long will it take to post to my bank account?
  • How does the prorated subscription upgrade work?
  • Do you accept credit card payment?
  • If I upgrade my subscription will my initial plan be automatically cancelled and upgraded so that I don't pay for two subscriptions?
  • How do I check my subscription purchased though Apple?

Popular Articles

  1. How do I sync Apple Watch steps?
  2. How to link with your clinician (therapist, dietitian etc)
  3. My password won't get accepted (not strong enough)
  4. How to log a meal on a previous day (Back log)
  5. How to log exercise
  6. Can my client log a meal for a previous day? i.e. Backlog
  7. How to cancel your subscription
  8. How to unlink with a client
  9. How to delete your account

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