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Account Management

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If you still have questions or prefer to get help directly from an agent, please submit a request.
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  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Community Privacy and Data For Parents Miscellaneous
  • Nourishly
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Privacy and Data Miscellaneous
  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
+ More

Account Management

  • How to delete your account
  • If I delete the app, will I lose access to all my historic logs?
  • My password won't get accepted (not strong enough)
  • I've forgotten my passcode to unlock the app
  • I don't know my password for accessing a shared document link
  • Using multiple devices
  • I've forgotten my security question answers
  • I'd like to log out of the app

Popular Articles

  1. My password won't get accepted (not strong enough)
  2. How to log exercise
  3. How to link with your clinician (therapist, dietitian etc)
  4. How to log a meal on a previous day (Back log)
  5. How to cancel your subscription
  6. How to delete your account
  7. How to unlink with a client
  8. Can my client log a meal for a previous day? i.e. Backlog
  9. How do I sync Apple Watch steps?

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