A clinician at my clinic has an account with their personal email. What should they do?
Written by Stuart Argue
Updated at July 14th, 2023
Two options.
- Change their email to the work email address by following these instructions.
- Register a new account for work at https://www.recoveryrecord.com/register. If they want to keep their personal account and work account they'll need to decide which account to be signed into on their phone. If they want to change which one they should delete and reinstall the app and then sign into the correct one.
Once they are using their work email, make sure they are covered by the license (or add them). See
- How to view which clinicians are covered by the license
- How to add a clinician to the Clinic License
Also best make sure the personal email address isn't also covered by the license
