Provide contextualized feedback on log entries

An incredible capability of bringing mobile technology into your treatment, is the option to providing feedback on specific events and logs. We are told time and time again by clinicians that big client breakthroughs often happen via on the spot encouragement, challenges or validation.

Attach the feedback you would like to share to a log entry

Single Positive emoji comment - "Thumbs Up"

Your client is notified of the comment and views it in the client app

Pro Tip: When providing in- app feedback, do not forget that your client is missing your non-verbals! Consider how to balance challenging your client with being supportive and encouraging.

Whereas "Direct Messaging" is only between you and the client, all clinicians linked with the client can see comments on logs in the "Team and Client Chat" section of the clinician app. This keeps the whole team up to speed on the feedback that the client has received.

All team members see comments made in the "Team and Client Chat" section

Pro Tip: Want to edit a a comment? Just long tap on the comment and an editor will appear. You can attach comments to all log types.

Please note that clinicians will only see comments and messages in Team Chat if they were linked with the client at the point the comment or team chat message was written. This is important for privacy reasons.