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I've received a notification that my client is logging, but when I enter the app I do not see an updated entry

Written by Stuart Argue

Updated at October 26th, 2022

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  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
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  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
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This is nearly always caused by the client deleting the log entry after the notification was sent. We don't send notifications for deleted log entries. 

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