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I received a notification of a new message but it is not there.

Written by Stuart Argue

Updated at October 26th, 2022

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If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

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  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Community Privacy and Data For Parents Miscellaneous
  • Nourishly
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Privacy and Data Miscellaneous
  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
+ More

This is usually due to the client deleting the message after the notification was sent. 

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