US English (US)
PH English (Philippines)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
PH English (Philippines)
  • Home
  • Nourishly for Clinicians
  • Miscellaneous

What happens if I do not remember my 4 digit passcode? What will happen if I submit it wrong 3 times?

Written by Stuart Argue

Updated at November 7th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Recovery Record for Clinicians
    Learn Linking with Clients Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Community Privacy and Data For Parents Miscellaneous
  • Nourishly
    Fundamentals Logging & Log Configuration Linking Personalization Account Management Web Interface Affirmations and Rewards Privacy and Data Miscellaneous
  • Nourishly for Clinicians
    Learn Linking with Clients FAQ Introducing Clients to the App Client Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security and Passwords Miscellaneous Group Accounts
  • Clinic Licenses
    Clinic License Basics Managing your Clinic License Training
  • MoodLinks
    Fundamentals Linking
+ More

If you get the passcode wrong 3 times it will ask you for your email address and full password to authenticate. Once authenticated you can pick a new 4 digit passcode. 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How can I export the data my client enters to share with another clinician they are working with?

Content over

Footer

Bright

Bright is a multi-diagnostic platform dedicated to enabling all providers to deliver the next generation of behavioral health care.

Main Links
  • Patient Web Login
  • Provider Groups
  • Health Plans
  • Research
  • Contact Us
Products
  • Recovery Record
  • Recovery Path
  • Nourishly
  • Nourishly for Diabetes
  • MoodLinks
  • Fast FODMAP for IBS
Help
  • FAQ
  • Patients Knowledge Base
  • Clinician Knowledge Base
  • Terms of Use
  • Privacy Policy
Get In Touch
  • Contact Us
  • San Francisco, USA

Copyright 2025 © Recovery Record, Inc. All rights reserved.


Knowledge Base Software powered by Helpjuice

Expand