US English (US)
PH English (Philippines)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (Philippines)
US English (US)
PH English (Philippines)
  • Home
  • Recovery Record for Clinicians

Miscellaneous

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Recovery Record for Clinicians
    Learn Linking with Patients Introducing Patients to the App Patient Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
  • Recovery Record
+ More

Miscellaneous

  • Why am I seeing my patient's data on Recovery Record Clinician that are using Nourishly or MoodLinks?
  • What other languages is the app available in?
  • How can I share a feature suggestion for the app?
  • Can I speak to someone to get some support?
  • Can I get a printout of all of the coping skills?
  • How do I change the emoji skin tone for emojis sent via "Thumbs Up"?
  • My patient forgot their security question answers
  • I left my current practice. How can I move my linked patients to a new account?
  • What happens if I answer 'yes' to my patient being a UnitedHealthcare member?
  • How can I export the data my patient enters to share with another clinician they are working with?
  • How do I add medications for a patient?
  • How to remove demo patients
  • If I delete and reinstall the app will any data or patient links be lost?
  • I got an invite from someone I'm not treating. What should I do?
  • Can patients track their menstrual cycle in the app?
  • I've received a notification that my patient is logging, but when I enter the app I do not see an updated entry
  • I received a notification of a new message but it is not there.
  • Disable DBT Diary Cards
  • What happens if I do not remember my 4 digit passcode? What will happen if I submit it wrong 3 times?
  • I'm not getting push notifications when a patient messages me
  • Delete a patient's log history
  • I accidentally registered as a clinician and not a client/patient
  • I am on a group account but I can only link with one patient.
  • Can my patient delete logs from certain time periods?
  • Can my patient and their parent both be using the same login?
  • How can I delete the demo patients?

Popular Articles

  1. Interpreting Patient's EPSI Scores
  2. My patient forgot their security question answers
  3. Why do my patient and I have to be in the same compliance zone to link?
  4. Where do I find my link code?
  5. How to unlink with a patient
  6. How to invite another clinician to link with a patient
  7. If I delete and reinstall the app will any data or patient links be lost?
  8. I'm not getting push notifications when a patient messages me
  9. Commenting on logs

Content over

Footer

Products
  • Patient iPhone
  • Patient Android
  • Clinician Web
  • Clinician iPhone
  • Clinician Android
  • Clinician iPad
  • Recovery Path
  • Mood Links
  • Nourishly
Partners
  • Providers
  • Health Plans
  • Research
  • Clinicians
About
  • Company Info
  • Contact
  • Terms of Use
  • Privacy Policy
  • Bright Therapeutics
Web
  • Clinician Registration
  • Clinician Login
  • Patient Login
  • Clinic Dashboard Login
  • Outcomes tool login
  • Login Choices
Clinicians
  • Therapists
  • Psychologists
  • Dietitians
  • Counselors
  • DBT Treatment Professionals
  • CBT Treatment Professionals
  • Skills Library
  • Treating ARFID
Recovery Record on Facebook Recovery Record on Twitter

© 2022 Recovery Record.All Rights Reserved.


Knowledge Base Software powered by Helpjuice

Expand