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Patient Experience

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Recovery Record for Clinicians
    Learn Linking with Patients Introducing Patients to the App Patient Experience Privacy Subscriptions & Billing Logging Boundary Setting Account Management Security & Passwords Research Odd App Behavior Bespoke Customizations Miscellaneous Group Accounts
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Patient Experience

Walking in the client's shoes

  • As a clinician, what is the best way to experience the patient app?
  • How does the patient pair-up feature work?
  • How does the patient reward system work?
  • Can my patient log a meal for a previous day? i.e. Backlog
  • Why can't patients record self-harm and suicidal ideation?
  • Remove the limit on patient backlogged meals
  • Do patients have to pay to use the app?
  • Can my patient log on the web?
  • Is the app still accessible to my patient after I unlink from them?

Popular Articles

  1. Interpreting Patient's EPSI Scores
  2. Why do my patient and I have to be in the same compliance zone to link?
  3. My patient forgot their security question answers
  4. Where do I find my link code?
  5. Help with billing codes and reimbursement
  6. Why isn't the coping skills menu item showing up for my linked patient?
  7. How to receive notification that a patient has logged
  8. If I delete and reinstall the app will any data or patient links be lost?
  9. Delete a patient's log history

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