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Clinic Licenses Help

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Clinic License Basics

  • What is the minimum number of clinicians for a clinic license?
  • I have less than the minimum number of clinicians, what should I do?
  • How are clinic licenses priced and billed?
  • When does a clinic license make sense?
  • What are the advantages of a clinic license?
  • What extras do I get with a clinic license?
  • What is the lock-in contract period for a clinic license?
  • Do I need to pay extra for access to more than one product?

Managing your Clinic License

  • How to change the billing credit card
  • How to add a clinician to the Clinic License
  • How to remove a clinician from a license
  • How to view which clinicians are covered by the license
  • A clinician at my clinic has an account with their personal email. What should they do?
  • Setting up a custom patient agreement
  • How to modify your patient agreement
  • How to update who receives invoices for the clinic license

Training

  • How long does the training take?
  • Can I receive a recording of a training session?
  • How often can my clinic receive a training session?

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